In the spring of 2007, UtiliPoint International, Inc. began a survey of European energy traders and utility companies with the objective of benchmarking and understanding their trading application and IT environment, application portfolio and levels of integration. In some respects, the study was similar to that conducted by UtiliPoint in North America in 2004. The survey did not ask about their ETRM software solution but rather the systems used around it and the levels of integration between them. The current study also looked at the IT architectures and infrastructure that support the broader trading business function.

This report provides a view of the levels of maturity of the different application areas around trading & risk management in Europe. For completeness, data has also been utilized from other UtiliPoint reports including the 2007 Benchmarking of European ETRM Software study, the North American survey referenced above and the 2005 North American Gas Company study.

The UtiliPoint International, Inc. ETRM Implementation survey was conducted as a ‘snapshot’ survey using an internet-based survey instrument only and targeting various email lists maintained by UtiliPoint. 35 respondents represent ETRM Implementation projects across North America and Europe. To our knowledge, it is the first survey to delve into the implementation of ETRM software and it therefore provides useful benchmark data for those about to undertake such a project. This report outlines the survey’s results and our analysis.

The report looks at ETRM project duration and costs, project activities including integration, enhancements, data conversion and training, the use of third-party consulting firms in implementation, respondent’s ETRM Implementation project experiences, project success rates and approach to training. While the quantitative metrics provide good data points for ETRM Implementation project managers, it is the lessons learned section that may provide the most value to report readers.

This CommodityPoint study utilized both top-down and bottom-up proprietary analysis techniques to establish the European market size for ETRM software license sales in 2007 for all energy commodities. The final report details the ETRM market size by a number of parameters.

Strong demand growth in 2006 was fueled by a variety of factors including the entry into European energy markets by new players particularly financial companies and ongoing liberalization and maturing of European energy markets. This growth has continued through early 2007 and demand levels remain strong. New growth is expected to occur amongst end user markets (Commercial & Industrial companies) as well to keep demand levels high. UtiliPoint expects to see some slowing of growth in 2008 but markets will remain strong barring any unforeseen industry events.